General terms & conditions
Pickup in Store
If you would like to pick your order up in the store, please allow 1 hour after your order is finalized and it will be ready. This applies during normal business hours. Any order made outside of business hours will be ready at the start of the next business day.
All orders over $100 ship FREE! This total is after any applied discounts. Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by The Magnolia or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Returns and Exchanges
All discounted sales are final. Regular price items are eligible for refund, exchange or store credit within 30 days of purchase. All holiday/event merchandise cannot be returned within 14 days of the holiday/event. Must have receipt, original tags, and no damages or odors. Refunds will be given in the same method as purchase. All Hollywood Fashion Secret, swimwear, bodysuits, jewelry & food/beverage items are final - no returns or exchanges. Please contact us before returning your order.
We do inspect all orders before shipping, so if your order arrives damaged please send a picture of the defect immediately upon receipt. You must contact us within 3 business days of receipt of product(s) and we will send a prepaid shipping label.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to The Magnolia site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to The Magnolia site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.