General terms & conditions

Payments
 
We gladly accept PayPal. You do not have to have a Paypal account to checkout with this method. When the order sends you to the Paypal website you will have the option of checking out as a guest with a Visa, MasterCard, Discover or American Express or logging in to your Paypal account and using your stored information. There is no surcharge for using this method. Please be sure to provide your exact billing address (and shipping address, if different) and telephone number. Incorrect information will cause a delay in processing your order. 
 
Shipping & Returns

Pickup in Store

If you would like to pick your order up in the store please allow 1 hour after your order is finalized and it will be ready. This applies during normal business hours. Any order made outside of business hours will be ready at the start of the next business day.

Shipping

All orders over $75 ship FREE! This total is after any applied discounts. Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by The Magnolia or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Returns and Exchanges

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. We do inspect all orders before shipping to prevent this, so please send a picture of the defect immediately upon receipt. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return.  If a return has to be made for either reason mentioned above you must contact us within 3 business days of receipt of product(s) and we will send a prepaid shipping label.

All other returns made for any reason will result in store credit or an exchange - no refunds. It must be received by us within 15 days of the date of purchase.
 
ALL DISCOUNTED SALE ITEMS ARE FINAL SALE - NO RETURNS OR EXCHANGES.  This does not include items purchased with a discount code. It refers to items marked with "sale".
 
Links
 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
 
Out of Stock Products
 
All products listed are in stock.  Occasionally a product may sell out prior to you finalizing your order.  We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. If this occurs you may cancel your order at any time prior to shipping.
 
Taxes
 
The Magnolia shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Louisiana. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
 
Privacy Policy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to The Magnolia site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to The Magnolia site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Other Conditions
 
We reserve the right to make changes to this site and these Conditions at any time.